Public Training Courses – Frequently Asked Questions

Take a look at our course outlines, should you have any further questions or require more information regarding our training courses please email us at training@sharethepoint.com
Course T&Cs

Refund and Cancellation Policy

Course T&CsPlease see here for our Public Training Course Payment Terms, Refund and Cancellation Policy.
When you register via a link from www.sharethepoint.com, please check the date and location of the course in the link is the one you intend to register for. Enter your personal details (name and email are mandatory). We use your email address for sending a confirmation of the registration and a reminder about the course.

Enter any discount or referral code you have been issued into the Comments field. You can also indicate here if you would like to be waitlisted for the course.

We will accept late registrations up until two days before the course; however please be aware that we make decisions on minimum numbers approximately 2 weeks before the course; so if you are intending to register it is best to do so as early as possible. We also need time to print course materials and organise training environments for each attendee.
An invoice will be forwarded to you once the course is confirmed with a minimum number of bookings. If you require other contact details on the invoice (apart from your name and email), or if you require an invoice combined for several attendees, please provide this information.
Our preferred method of payment is Internet banking or Cheque. Details of these are on your invoice.

Payment is required in New Zealand Dollars. Payment in any other currency will incur additional fees. All payments are due within 5 days of the course date. Please include your invoice number when making payments.

We accept Purchase Orders and cheque payments. To pay by cheque, please detach the payment advice from the invoice and mail it with your cheque to: ShareThePoint Limited, PO Box 16372, Bethlehem, Tauranga 3147.

To pay using a Purchase Order, please advise us of the PO number and any other details required on the invoice. It is your responsibility to forward the invoice to your company’s finance department for payment.

If you need to set up ShareThePoint as a vendor in your company accounts system, please email us training@sharethepoint.com for our company and banking details.
We can only issue refunds to a bank account. Refunds will be processed up to 30 days before the course, less any fees incurred. Any cancellations after this date will incur an administration fee of $50.00. Course fees are non-refundable for anything less than 5 days prior to the course.
Substitutions can be made at any time with no further cost incurred.
Yes; for courses not already discounted – please email us training@sharethepoint.com if you would like to register a group of colleagues for one course.
Yes; for courses not already discounted – please email us training@sharethepoint.com for details and discount rates.
We will honour one discount code at a time, per registration.
Yes – please email us training@sharethepoint.com with the name and email address of the new person.
Please see our refund policy above. You may substitute another person in your existing registration, at any time, with no further cost.
Yes – a reminder with information about the course location and times will be sent a few days before the course to the email address that was used for your registration.
If the minimum number of attendees is not met, then the course will be postponed or cancelled.  We will endeavour in all cases to re-book you on the next available course. Attendees who have paid may either request a refund, alternate course date or negotiate On-site Training.  ShareThePoint reserves the right to cancel training at any time and every effort will be made to give attendees at least 7 business days prior notice. ShareThePoint will not be held liable for any costs incurred due to course cancellation.
The course location will be listed on the Calendar item when you register. You will also receive a confirmation email with the location and times for the course.
Course materials: We will supply training materials (course manual to take away) and an online SharePoint training environment. Please bring a notepad and pen.
Laptop: Most of our courses require you to bring your own laptop, and this will be clearly stated on the registration form, and in your reminder email. You do not require any special software, just IE or equivalent internet browser. Please also bring your laptop power cable.
Catering: Half-day courses are not catered. You will be advised in the reminder email if full-day or multi-day courses include lunch catering and asked to inform us of any special dietary requirements.
We suggest you dress in smart casual (comfortable) attire; dress in layers in case the room temperature is cooler or warmer than you prefer. In general, full-day courses will start at 9.00 am and finish at 4.00 pm with regular breaks. There will be a lunch break of approx. 45 minutes (negotiable with instructor). For 2-day+ courses, it is up to you to arrange your own transport and accommodation.
SharePoint Training FAQs